My name is Brian Hall and i live in Louisville, KY. yesterday afternoon i stopped in the Rally's Hamburgers restaurant at 1249 Bardstown Rd. here in Louisville. I purchased a Rally's Big Chicken Combo, medium sized, with a coke to drink. The fries were excellent. But that's not what the problem was…

I took a couple of bites from the sandwich and when I glanced at it, I noticed the most disgustingly brown and rotten lettuce i have ever seen, hanging of this very sandwich. I took the top off the sandwich, only to see that the entire thing was covered in this lettuce. This disgusting, brown, slimy, rotten lettuce. I'd also like to point out that there were onions on this Big Chicken sandwich, which, from my years of Rally's eating, have never been a standard topping on said sandwich.

Needless to say, I did not finish the sandwich. I immediately threw it in the trash and felt sick to my stomach for a few hours afterward. Consequently, I'm still feeling a little sick to my stomach, this morning. I'm hesitant to call this a case of food poisoning, and i hope it doesn't turn out to be one.

I love Rally's as much as the next guy, but this ordeal has made me decide to boycott my neighborhood franchise. I may boycott Rally's, as a whole, if I ever find something like that on a Rally's sandwich again.

I just wanted to send you some correspondence to let you know of the shoddy food preparation practices at the 1249 Bardstown Rd. franchise in Louisville, KY. I'm sure that food like that would never pass with a health inspector.

Hopefully you can rectify this situation as quickly as possible, and restore this Rally's customer's faith in your company. rotten lettuce is not a topping of choice for anyone i know.